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dc5
02-15-2013, 05:29 PM
I can't start the program because it freezes during the online check and I can't kill the frozen process short of restarting my computer.

Do I need to uninstall & reinstall?

Paul Mayer
02-15-2013, 06:02 PM
You must have Windows XP and an old version of Internet Explorer if the Auto-Update Checker is hanging up while trying to get the update information. I created a little tool that will "turn off" the Auto-Updater. Download and run this little tool:

http://zpay.com/downloads/TurnOffUpdater.exe

If you ever get a new computer, this should not be an issue and the Auto-Updater should work fine for you. In the mean time you should manually check for updates using the method shown here in the help file:

http://zpay.com/pw-online-help/AlternateUpdateDownload.htm

http://zpay.com/pw-online-help/AlternateUpdateDownload.htm (http://zpay.com/pw-online-help/AlternateUpdateDownload.htm)Thanks,
Paul