Program will not run get bug error

[Jay]

Hi I installed the 2010 paywin and am getting bug reports on both computers. I cannot do my payroll. I have not had any of these problems in the past.

the bug report:

date/time : 2010-01-06, 14:13:30, 873ms
computer name : OFFICE-PC
user name : Jay <admin>
registered owner : Microsoft / Microsoft
operating system : Windows NT New x64 build 7600
system language : English
system up time : 2 days 8 hours
program up time : 15 minutes 15 seconds
processors : 4x AMD Phenom(tm) II X4 965 Processor
physical memory : 6221/8189 MB (free/total)
free disk space : (C:) 194.66 GB
display mode : 1920x1080, 32 bit
process id : $16cc
allocated memory : 78.93 MB
executable : paywin.exe
exec. date/time : 2010-01-05 17:39
version : 8.0.6.0
compiled with : Delphi 2009
madExcept version : 3.0i beta 2
contact name : Jay
contact email : jay@hahncoinc.com
callstack crc : $27e41285, $a3ce6ea3, $a3ce6ea3
exception number : 1
exception class : EDatabaseError
exception message : dbFederal: Field 'cFedSingle25' not found.

main thread ($e0c):
0054d789 +06d paywin.exe DB 2755 +2 DatabaseError
0054d82f +04b paywin.exe DB 2762 +1 DatabaseErrorFmt
0055d91b +16b paywin.exe DB 10895 +22 DoBindFields
0055da4d +02d paywin.exe DB 10924 +4 TDataSet.BindFields
00bae199 +09d paywin.exe dbisamtb 8442 +11 TDBISAMDataSet.InternalOpen
0055cff5 +019 paywin.exe DB 10599 +2 TDataSet.DoInternalOpen
0055d0ae +01e paywin.exe DB 10628 +4 TDataSet.OpenCursor
00badd42 +03e paywin.exe dbisamtb 8307 +4 TDBISAMDataSet.OpenCursor
00bb2576 +022 paywin.exe dbisamtb 10435 +2 TDBISAMDBDataSet.OpenCursor
0055cf69 +055 paywin.exe DB 10581 +12 TDataSet.SetActive
00f0dc0e +5ea paywin.exe pp0451 2768 +80 Tpw0451.btnPayClick
0050d367 +06f paywin.exe Controls 6756 +9 TControl.Click
00c2e6a9 +051 paywin.exe AdvGlowButton 2773 +7 TAdvCustomGlowButton.Click
0050d7da +066 paywin.exe Controls 6895 +7 TControl.WMLButtonUp
00c2f31a +37a paywin.exe AdvGlowButton 3208 +117 TAdvCustomGlowButton.WMLButtonUp
0050cdfe +2d2 paywin.exe Controls 6640 +91 TControl.WndProc
00511303 +513 paywin.exe Controls 9334 +136 TWinControl.WndProc
00510a1c +02c paywin.exe Controls 9063 +3 TWinControl.MainWndProc
00488770 +014 paywin.exe Classes 12723 +8 StdWndProc
76927df5 +00a USER32.dll DispatchMessageW
0050271b +0f3 paywin.exe Forms 9613 +23 TApplication.ProcessMessage
0050275e +00a paywin.exe Forms 9643 +1 TApplication.HandleMessage
00502a89 +0c9 paywin.exe Forms 9780 +26 TApplication.Run
00f94983 +0b3 paywin.exe paywin 156 +18 initialization
76823675 +010 kernel32.dll BaseThreadInitThunk

thread $14b0:
76823675 +10 kernel32.dll BaseThreadInitThunk

thread $14d0:
756b0810 +92 KERNELBASE.dll WaitForSingleObjectEx
7682117f +3e kernel32.dll WaitForSingleObjectEx
76821133 +0d kernel32.dll WaitForSingleObject
00455acd +0d paywin.exe madExcept CallThreadProcSafe
00455b37 +37 paywin.exe madExcept ThreadExceptFrame
76823675 +10 kernel32.dll BaseThreadInitThunk
>> created by main thread ($e0c) at:
74cb4bc3 +00 winspool.drv

thread $15e0: <priority:2>
00455acd +0d paywin.exe madExcept CallThreadProcSafe
00455b37 +37 paywin.exe madExcept ThreadExceptFrame
76823675 +10 kernel32.dll BaseThreadInitThunk
>> created by main thread ($e0c) at:
72956fcd +00 winmm.dll

thread $173c:
756b095c +fa KERNELBASE.dll WaitForMultipleObjectsEx
76821628 +89 kernel32.dll WaitForMultipleObjectsEx
769303d4 +f4 USER32.dll MsgWaitForMultipleObjectsEx
76930669 +1a USER32.dll MsgWaitForMultipleObjects
76823675 +10 kernel32.dll BaseThreadInitThunk

thread $1028:
76823675 +10 kernel32.dll BaseThreadInitThunk

thread $10f8:
756b0810 +92 KERNELBASE.dll WaitForSingleObjectEx
7682117f +3e kernel32.dll WaitForSingleObjectEx
76821133 +0d kernel32.dll WaitForSingleObject
76823675 +10 kernel32.dll BaseThreadInitThunk

thread $6c0: <priority:1>
756b0810 +92 KERNELBASE.dll WaitForSingleObjectEx
7682117f +3e kernel32.dll WaitForSingleObjectEx
76821133 +0d kernel32.dll WaitForSingleObject
76823675 +10 kernel32.dll BaseThreadInitThunk

thread $12b4: <priority:1>
756b0810 +92 KERNELBASE.dll WaitForSingleObjectEx
7682117f +3e kernel32.dll WaitForSingleObjectEx
76821133 +0d kernel32.dll WaitForSingleObject
76823675 +10 kernel32.dll BaseThreadInitThunk

thread $17e8: <priority:1>
756b0810 +92 KERNELBASE.dll WaitForSingleObjectEx
7682117f +3e kernel32.dll WaitForSingleObjectEx
76821133 +0d kernel32.dll WaitForSingleObject
76823675 +10 kernel32.dll BaseThreadInitThunk

disassembling:
[...]
0054d775 -$1466c6 ($4070b4) ; System.@UStrFromWStr
0054d77a ecx, [ebp-4]
0054d77d dl, 1
0054d77f eax, [$546004]
0054d784 -$eac01 ($462b88) ; SysUtils.Exception.Create
0054d789 > -$1483e2 ($4053ac) ; System.@RaiseExcept
0054d78e loc_54d7a3
0054d790 2756 ecx, esi
0054d792 dl, 1
0054d794 eax, [$546004]
0054d799 -$eac16 ($462b88) ; SysUtils.Exception.Create
[...]

error details:
payroll



Please help

[Paul Mayer]

That looks like a security issue accessing the tax tables. Let's try the quick fix first. Search the hard drive for a file named paywin1.ini and delete it and then delete the tax files from the "Documents\PayWindow Tax Files\ folder and then reinstall PayWindow from the download on the website.

Then to test, open PayWindow, get past the opening calendar and select Tools and see if you can view the Federal, one of the State tax records and the sample local tax record. If you can, all is good.

You will have to then click on File and Open Company and locate and open your company file.

[Jay]

Thanks for the reply, I copied and pasted the contents of the paywin folder to my network folder and it came up working. I have not had that much of a problem installing to my network folder before. I think all is well for now. Thanks, Jay