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View Full Version : Can't restore backup on Vista Ultimate 64-bit



mikew33618
09-30-2009, 05:02 PM
I am trying to move my PayWindow software from my old computer to my new computer. As per the FAQ post, I attempted to restore a backup file from the old system. When I restore the file, the employees appear on the employee list, but no transactions are listed. Is there a problem with 64-bit computers? or have I made a mistake?

Mike

Paul Mayer
09-30-2009, 06:09 PM
No problems on Vista 64 which is what we use for our in-house payroll.

My guess is that you restored a backup that was probably made immediately after running the End of Year tool which deletes all transactions.

You need to locate and restore the most current backup that you have.