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Thread: Maintenance Wizard Unable to create directory

  1. #1
    Join Date
    May 2018
    Posts
    1

    Default Maintenance Wizard Unable to create directory

    I’m in a loop. I launched the setup program which kicked off the Tax Table Maintenance Wizard. Everything was going fine until I got to the Tax Table Confirmation screen. I selected Do NOT Install. The wizard closed and ended PayWindow. Every attempt to restart PayWindow keeps bringing me back to the Tax Table Maintenance Wizard. I select option 1. Press next. Verify my selection. Press Next. The next screen displays my option and tax table path. I press next and get an error message with the red X stating Unable to create directory. Now I’m stuck in this loop and unable to get to PayWindow. I verified that there is a PayWindow Tax Files directory already created. I tried to remove the directory so the wizard could create a new directory and I get a message saying “The system cannot find the file specified.â€

  2. #2
    Join Date
    Aug 2002
    Posts
    2,847

    Default

    Go to our download and download and reinstall PayWindow over what you have to repair the problem.
    Paul Mayer
    ZPAY Payroll Systems, Inc.

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