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Thread: Error noted on 2009 also

  1. #1
    Join Date
    Jan 2009
    Posts
    3

    Default Error noted on 2009 also

    Dear Paul,

    Thanks for years of carefree payroll processing. However, I am getting an error message after downloading the new 2009 Paywin.

    Specifically:
    Access Violation at address 7C911760 in module "ntdll.dll" Read of address 00000002.

    It seems to pop up when I print or when I "print preview".

    Robert Rovner

  2. #2
    Join Date
    Aug 2002
    Posts
    2,791

    Default

    Download and run the DEBUG version of PayWindow as it will give us information on what is happening. I searched Google and see this is a very common error even though it is a first for us. Follow the instructions here:

    http://zpay.com/vbulletin/showthread.php?t=1393

    And email us the bug report.
    Paul Mayer
    ZPAY Payroll Systems, Inc.

  3. #3
    Join Date
    Aug 2002
    Posts
    9

    Default

    hi,
    can you provide more infos:
    - your OS version (e.g., Windows XP, Windows 2000, Windows Vista)?
    - your OS Edition (e.g., Vista Home, Windows XP Professional)?
    - which AntiVirus?

    thank you.
    thanks,
    PayWindow Development Team

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