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    Sorry, our software does not have that capability.

    Sorry, our software does not have that capability.
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    PayWindow is Date Sensitive so set the date to...

    PayWindow is Date Sensitive so set the date to the pay date that you want to reprint. In the Check Printing select her as the Start With and End With person. Then print your check.
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    You should not have more than one database that...

    You should not have more than one database that is accessible with different pay dates, only a single company file with one continuous dare range or at the end of the year you will be in trouble as...
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    It sounds like you accidentally selected Restore...

    It sounds like you accidentally selected Restore when you went to Backup and restored an old backup over your current work. If you have a more current backup you can restore it and then if there is a...
  5. What version number do you see when you click...

    What version number do you see when you click Help and About?

    Sorry for the delay in responding but we never received the ping when you posted this in the forum.
  6. Sticky: Massachusetts Paid Family Medical Leave

    Massachusetts Paid Family Medical Leave

    The implementation of the paid leave provisions is delayed until 2021, but employers will be required to start making financial contributions to support the...
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    TimeClockWindow 2.0.57

    New in TimeClockWindow 2.0.57:

    Added additional error trapping for editing Dates so a year like 0201 could not be entered.
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    PayWindow 2019 Build 17.0.15

    New in PayWindow 2019 Build 17.0.15:

    Fixed the CSV Export in the Check Registry where the net pay and employee ID was not separated.
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    TimeClockWindow 2.0.56

    New in TimeClockWindow 2.0.56:

    This build was made to support the AutoMagic Registration for the new online store receipts.
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    PayWindow 2019 Build 17.0.14

    New in PayWindow 2019 Build 17.0.14:

    This build was made to support the AutoMagic Registration for the new online store receipts.
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    When the banks first started offering direct...

    When the banks first started offering direct deposit, it was inexpensive. It should be as it's all done by computer with no real employee interactions. But as time went on, I've gotten feedback from...
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    That is correct.

    That is correct.
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    PayWindow 2019 Build 17.0.13

    New in PayWindow 2019 Build 17.0.13:

    Fixed a problem with the Tax Liability Report under Tax Reports for the Employer's SDI display.

    One user's database was not working properly with the End of...
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    Like I said, PayWindow is Date Sensitive. The...

    Like I said, PayWindow is Date Sensitive. The Normal 80 Report, MUST be set to an actual Pay Date. The tool to see what dates are available is the Transactions List a shown in the Tutorial I gave you...
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    I sent you an email requesting more information...

    I sent you an email requesting more information and a System Report. Please respond to that email.
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    See this Tutorial, PayWindow is date sensitive: ...

    See this Tutorial, PayWindow is date sensitive:

    https://zpay.com/PayWindowTutorials/PrintingReportsTips/index.html
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    If you had no Employees there is no Employee...

    If you had no Employees there is no Employee Report. If you set the date to the end of the Quarter and print the Employer Totals Report, it will be all zeros for the company.
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    Were you able to get it to display? I just went...

    Were you able to get it to display? I just went through the office here to our seven computers and all display as expected.
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    I just did a test and had no problems adding and...

    I just did a test and had no problems adding and editing Notes in the Employees. I'm running the latest release which is 17.0.12. Are you using that version? All is working as expected
  20. Since PayWindow uses a lot more information that...

    Since PayWindow uses a lot more information that TimeClockWindow, the only import of employees and other data is from PayWindow to TimeClockWindow. You will need to Manually add the information into...
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    The problem in this message thread was back in...

    The problem in this message thread was back in 2017 and a Windows update fixed the problem. Are you running the current release of PayWindow? 17.0.12 and if you are can you print the Employer Totals...
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    We did a couple of years ago and it was a total...

    We did a couple of years ago and it was a total failure. It never worked as well as our desktop product and we canned the project.

    There is one that we import into our PayWindow Payroll software...
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    I'm betting that your update checker is not...

    I'm betting that your update checker is not working as it displayed instructions so I'm guessing you did not receive our newsletter(s) with instructions on this problem. Here it is in a nutshell:
    ...
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    I just downloaded from the website and installed...

    I just downloaded from the website and installed 17.0.12 as expected.
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    PayWindow 2019 Build 17.0.12

    New in PayWindow 2019 Build 17.0.12:

    The Backup Dialog Folder List did not auto-expand when going to Backup making it confusing. This was fixed.
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