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View Full Version : Maintenance Wizard Unable to create directory



olivialees12
05-27-2018, 01:38 PM
I’m in a loop. I launched the setup program which kicked off the Tax Table Maintenance Wizard. Everything was going fine until I got to the Tax Table Confirmation screen. I selected Do NOT Install. The wizard closed and ended PayWindow. Every attempt to restart PayWindow keeps bringing me back to the Tax Table Maintenance Wizard. I select option 1. (https://plus.google.com/114963027640828014276/posts/3MJxp49aLqJ) Press next. Verify my selection. Press Next. The next screen displays my option and tax table path. I press next and get an error message with the red X stating Unable to create directory. Now I’m stuck in this loop and unable to get to PayWindow. I verified that there is a PayWindow Tax Files directory already created. I tried to remove the directory so the wizard could create a new directory and I get a message saying “The system cannot find the file specified.â€

Paul Mayer
05-27-2018, 07:16 PM
Go to our download and download and reinstall PayWindow over what you have to repair the problem.