No Federal withholding for 2017

[DJ-WC]

Hi... We've been using PayWindow for a couple years now, and haven't had this issue before. We've got one part-time employee who's overall wages for the year are below the amount where she'll be required to pay federal taxes, but when we ran her W-2, we realized that PayWindow had not deducted federal taxes for all of 2017. We cannot find any difference in her withholding information between what was done in 2016 (which was fine) and 2017 (which definitely isn't fine). Help?

[Paul Mayer]

If her wages are so low that as you eluded, there would not be any FIT withheld. If you want me to confirm that, send me the end of year backup attached to an email to support@zpay.com with her name and a description of what I am checking for you.

[DJ-WC]

Thanks so much, Paul. I'll do that.