Immediate Origin Routing Number

[SouthAtlanticBank]

I work in the ACH department of the bank and I have a customer using PayWindow. To complete their Company information, it asks for the Immediate Destination Routing Number and Immediate Origin Routing. We have no idea where to find this information, and don't know what to tell our customer to input here. Any help would be greatly appreciated. None of our other ACH customers have had to complete this type of information when sending payroll through our ACH system with the bank. You do not include a description of this field in your direct deposit items online help.

[Paul Mayer]

This page in the help file shows all of the item settings:

http://zpay.com/pw-online-help/direct_deposit_data_items.htm

This first two screenshots of a sample NACHA file show the location of those two items. Seeing this should help you to what it is asking for. You will see one is used twice and the other once.