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View Full Version : Update that made NACHA change



TheBigZ
04-22-2015, 06:38 PM
I had held off updating the program when you made the NACHA change, because I knew it was going to cause a problem that I wouldn't have time to deal with in tax season. And sure enough, now that I updated to get the 2015 941, the next payroll with direct deposit that I tried, wants me to enter new info.

In your description of the change, you refer to that field as an RTN. But an RTN is 9 digits long and the field is limited to 8 digits. I called the ACH person at the bank in question, and of course she has no idea what a DFI is, or why the field requesting an RTN would be limited to 8 digits.

Clearly the bank doesn't require this info, as the ACHs have been processing happily for over a year now. But the program won't generate the file unless I stick something in there. Do you have ANY other info I can relay to this bank as to what this DFI or RTN is? Or do you see any problem with me just padding it out with 0's since it's obviously not something the bank needs to process the payroll?

Thanks.
Oh and Confucius's accountant say: If it ain't broke, please don't fix it during tax season! ;)

Paul Mayer
04-22-2015, 07:07 PM
Very simple to fix even if you don't get the correct number from your bank. See this FAQ and the page that is linked from it:

http://zpay.com/vbulletin/showthread.php?4065-Direct-Deposit-Export-Error

We had been using the first 8 characters of Item one in the settings for years and old systems will continue to accept that.

TheBigZ
04-22-2015, 07:19 PM
Then that's what I'll do. Thanks.

FWIW, I was looking at this link http://zpay.com/pw-online-help/direct_deposit_data_items.htm for some clues. On that page, item 10 does not appear to be the first 8 digits of item 1. I'd like to think I'd have picked up on that had it been that way.

Thanks again.

Paul Mayer
04-22-2015, 08:39 PM
Yes it does not show us using the first 8 characters of Item one as that is not what really should be in that location, it works on the older software at the banks.

You want to try and get the correct number for Item 10 as when your bank upgrades their software, it will fail the validation tests and bounce back.

Item 10 (Originating DFI Identification) - The Originating Financial Institution DFI Number (routing transit number).