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View Full Version : Backup problems since installing 12.0.21.0



NancySlover
11-24-2014, 10:32 PM
I am having problems with my backup and I believe it is since installing version 12.0.21.0. The backup dialog box shows the directory where I backup correctly (on a desktop file) but when I backup I get the message: Could Not Save Zip File. However when I look at my desktop file the new file looks like it is there but the size is 1KB instead of the usual 140 KB or there about. Do I need to install an update?

Paul Mayer
11-24-2014, 11:10 PM
Download and reinstall PayWindow from our download page as we uploaded a fix about an hour after we posted the one that you downloaded.

NancySlover
11-25-2014, 09:23 PM
That fixed it! Thanks!