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View Full Version : PDF reports are empty



trekbear
04-23-2014, 11:58 PM
I just did the newest update yesterday. I did payroll as usual. I create 3 custom reports that my practice administrator requires each payroll cycle.
I usually export them as a pdf and send them to her. I now export the files and they are empty. I thought maybe it was a glitch so I tried it again. Still empty. Is anyone else having this issue. These are important reports for her. You have no other reports that consolidate all the information I need to send her. Any help would be greatly appreciated

Paul Mayer
04-24-2014, 01:38 AM
It looks like a problem with the PDF export and we are looking into it. In the mean time, change the export to RTF which I just tested and works and can be opened in Word, or WordPad in Window.

Paul Mayer
04-24-2014, 02:53 AM
Thanks for reporting the problem. This was fixed and is now available for downloading in build 12.0.16.