Total Hours report

[whitephnx2]

I am trying out your product and the only thing i am finding an issue with so far is whenever i have more than one person logged in and i want to go print a total hours report it just gives me the hours each user has logged in so far on that day and not in the range i told it to print. It does not give me the total hours for the date range i selected, which is a week. Once all the users log out then the report gives me the hours for the entire range I selected. It is running the latest build 2.0.18.221222

[Paul Mayer]

The answer is in our FAQ's, see this link:

http://zpay.com/vbulletin/showthread.php?3761-I-get-all-Zeros-in-the-Totals-Report-what-am-I-doing-wrong

[whitephnx2]

The answer is in our FAQ's, see this link:

http://zpay.com/vbulletin/showthread.php?3761-I-get-all-Zeros-in-the-Totals-Report-what-am-I-doing-wrong



But on another note, say at the end of the 2 weeks when they want to take the times people have worked, at lunch on friday to input into the main system. They wouldn't/couldn't unless everyone was logged out. They assume the person is working till 5 on friday unless they tell them otherwise, but the way this works is they couldn't take those values unless they told everyone to take their lunch break at the same time so they could grab the hours that have already been worked. This seems impractical to me and shouldn't be hard to code a checkbox or something to allow the admin person to print out hours currently worked regardless if they are logged in or not. with the combination of that plus the incomplete hours report then it will give them a full picture.

[Paul Mayer]

The problem is that the report writer cannot continue when it hits an open transaction. When you see all zeros it is when it hits an open transaction, it halts (fails since it cannot calculate a time in without a time out) and gives that result.

You can set the date to yesterday to get that report but not to "today" if employees are punched in and not punched out.

[whitephnx2]

The problem is that the report writer cannot continue when it hits an open transaction. When you see all zeros it is when it hits an open transaction, it halts (fails since it cannot calculate a time in without a time out) and gives that result.

You can set the date to yesterday to get that report but not to "today" if employees are punched in and not punched out.

Ok that might work better. Thanks for the info!