My Time/Hours does not filter totals?

[el3ment]

Hi Paul,

I recently purchased Time Clock Window, and my employees are having a hell of a time figuring out their total hours worked for the week/biweekly pay period. Is there a known issue with the filtering of dates and totals at the bottom of the GUI, or am I just dull and cant figure this out?

Also, would there be a way to switch which day a "week" starts -- for instance, our pay period starts on a Friday, ends on a Thursday, so the time in last 7 days / from the beginning of previous week don't seem like they will be correct.

thanks,
Brad

[Paul Mayer]

The employee interface is not as complex as the reports generator where *you* set the start and end dates and the rules and such to get reports that you need or export what you need. The employee's tool only allows them to see a snapshot of their punches so they can see if they may have made a mistake in punching so they can tell you like they forgot to punch out last night and did this morning before punching in again.

[el3ment]

The employee interface is not as complex as the reports generator where *you* set the start and end dates and the rules and such to get reports that you need or export what you need. The employee's tool only allows them to see a snapshot of their punches so they can see if they may have made a mistake in punching so they can tell you like they forgot to punch out last night and did this morning before punching in again.

Alright. I am also having an issue with reports... when I go to run a report for total hours for employees, it is coming up with all zeros. All employees have been punching in and out properly... is this an issue with the software, or user error?

[Paul Mayer]

That screenshot does not look right as I di not see the date range selected at the top of the page. Selecting a date range that has time transactions saved and checking the checkbox as seen in this page of the help file is a requirement to select time transactions to add up:

http://timeclockwindow.com/tcw-admin-online-help/ReportsTotals.htm

You might also want to watch this video for things to do before printing the totals report as well:

http://timeclockwindow.com/help/TotalsReportTips/index.html

One more thing, that screenshot just did not look right, do you have the current release installed?

[BlakeB]

Would it be possible to add a Total hours for a filtered selection on the "My Time" screen.
This would make things much easier for the employee to check their hours for a certain time frame.

Example:
216

[Paul Mayer]

Would it be possible to add a Total hours for a filtered selection on the "My Time" screen.
This would make things much easier for the employee to check their hours for a certain time frame.


I've added that to our list of suggestions.

[Paul Mayer]

This new feature is in 2.0.14, the update we released today. See this page in the help file on the new feature:

http://timeclockwindow.com/tcw-online-help/ViewHours.htm