Routing Code

[Vedgemon]

I have loaded my Employee's routing code several times and double checked it but everytime I try to create an Export File it says "Please enter bank routing number for employee: AMC (and name). Export will now end." What am I not doing correctly?

[Paul Mayer]

That is in the employee settings and *must* have been setup before paying as the information is stored in the saved payroll transactions. I'm wondering how you were able to do a test with the bank if you had not had that setup prior to doing it for real?

See these three pages in the help file:

Company setup:

http://zpay.com/pw-online-help/DirectDepositACHTab.htm

http://zpay.com/pw-online-help/DirectDepositStepbyStep.htm

Employee Setup:

http://zpay.com/pw-online-help/DirectDepositTab.htm

[Vedgemon]

So I didn't set it up before the first payroll of the year then I can't do it for the remainder of the year?

[Paul Mayer]

So I didn't set it up before the first payroll of the year then I can't do it for the remainder of the year?

Going forward after getting it set properly you are OK, it just cannot pull payrolls already paid without being set up.