problem with updates

[sanov]

I rec'd a msg saying "database is in program files. Move to my doc/paywindow data files. I did this and now it says under main page Database (None). I installed disk on laptop now but don't know how to add my backup file from main computer, or add it to main program on main.

[Paul Mayer]

When moving, did you follow the instructions in the help file at:

http://zpay.com/pw-online-help/HowtoMoveCompanyFile.htm for Vista and newer

or

http://zpay.com/pw-online-help/HowtoMoveCompanyFileXP.htm

The very end of the instructions after moving shows how to open the company.

If you have a USB drive with your backup files made with PayWindow's Backup, you can restore the files and open them. See this Video:

http://zpay.com/PayWindowTutorials/RestoreCompanyDatabase/