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richkurz
03-07-2012, 02:00 AM
I am trying to set up direct deposit for my payroll but am confused by the directions. My small local bank couldn't help. I suspect there is something about an ACH transfer that I do not understand, When setting up the Company part,
1. What are the origin and destination banks? It seems that my (employer) bank should be the origin, and the employees bank the destination, but the employee bank goes in the employee setup later.
2 Is the company "entry description" the EIN?
3. Why is the Company "bank account" different than the "ID assigned by Bank" in the help example?

Paul Mayer
03-07-2012, 03:10 PM
Unfortunately each bank is different in what the information entered is. And we cannot help with the entries as we do not have those answers. What I suggest is to fill out everything you can and the items that the bank could not help you with, enter something that you can identify. Then submit a test 1 cent payroll ACH file to them to test. When they come back telling you that 00000001 should be (something else here) edit and then test again.

A few years ago, we had one user where it took six month going back and forth with their bank, I wish I had thought of the solution I just gave you above back then for that poor guy.