Quickbooks Export problem w/network drive

[ericg97]

Hi,

Recently new to ZPAY. Trying to export to quickbooks database file. That file is on a server computer on a mapped network drive. I can connect to it from my computer no problem. But, when I try pressing the "Connect to Quickbooks" button, it gives me the window "QuickBook tips" and states that quickbooks should be running and to open quickbooks file.

I have tried that. It never seems to connect. I have already installed the Foundation Classes Installer on my computer (where I access Quickbooks, and also where the Paywindow database is) and also on the server computer where the database for quickbooks file is.

Looked up the pdf. file that you folks reference on "Pay Window Quickbooks Integration", which says trying to close and reopen quickbooks. That still does not work. I have even tried closing all computers using quickbooks and that does not work either.......

Am I missing something? Any help in this matter would be appreciated.

Eric

[Paul Mayer]

The tools only work for the version of QuickBooks listed near the bottom of this page on our website:

http://zpay.com/download.htm

Does your QuickBooks version edition fall into that range of products?

[ericg97]

Yes, using Quickbooks 2009.

[Paul Mayer]

You just said "QuickBooks" and the basic QuickBooks does not support the transfer tools from Intuit. It must be QuickBooks Pro or Premiere. I also believe that everything must be installed on the same computer, PayWindow, QuickBooks and the data files.