Wages Incorrect

[Robin Turner]

When I did a print preview on W2 for 2011 the wages do not match to the ytd totals on the last paycheck for all employees. All the deductions are correct but not the wages. Help!

[Paul Mayer]

Did you set the date to 12/31/2011? Also if you have deductions marked as exempt from tax, only the taxable wages will be displayed as on the reports display the gross wages, not the taxable wages.

[Robin Turner]

Yes I have the date correct. I double checked on the deductions exempt and they still are not correct. Two employees have no exempt deductions and their wages are incorrect.

[Paul Mayer]

You will need to send me your backup database so I can examine the payroll transactions and settings stored in them. Follow the instructions in this FAQ and in the email message itself, explain in detail which two employees, what you see and what you expect to see:

http://zpay.com/vbulletin/showthread.php?1449-How-to-Send-us-your-Backup-Database