View Full Version : Problem w local tax calculation.
NWilson
04-26-2011, 05:30 PM
Our local tax increased. Local Tax Table entry is saved, but not figured. Calculation remains at old percentage despite saving, closing & reopening program. How do I correct this?
NW
Paul Mayer
04-26-2011, 06:01 PM
The only thing I can guess is that you have more than one local tax record and don't have the one you changed attached to the employee?
NWilson
04-26-2011, 08:19 PM
The only thing I can guess is that you have more than one local tax record and don't have the one you changed attached to the employee?
It's not just one employee, it's the employer totals too.
Paul Mayer
04-26-2011, 09:02 PM
That's logical as the employer totals takes the data saved from the employee records when printing reports. If you have it wrong for the employees, it will reflect in all reports.
NWilson
04-26-2011, 09:46 PM
OK Have discovered the problem. Somehow my two businesses in different cities got crossed. All the employees in the one city (@ 2.5% )were listed as in the second city(@ 2.0%) AND all the employees in 2nd city were listed in the 1st city.
But new higher rate was functioning at the end of last year in 1st city and the city was correct (the W2s showed that), and none of the employees are new. All were carried over from last year & did not have to be reentered manually. Is it possible that something happened in upgrading? Or are you thinking it was something I may have done by mistake? If it's not possible that something happened in upgrading, changing years, or some other program gliche, then I will just have to accept that I actually made a mistake!
Paul Mayer
04-26-2011, 10:06 PM
The mistake was most likely in selecting the City Tax records in the employees setup. If they are for the same city but different rates, it is best to enter the rates in the Comment line so you can see what is what when selecting then in the employee setup.
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