1st QTR 941 wrong

[Jay]

Hi, I have never had problems with the 941 before, but for the first QTR 2010, I am missing one of the weeks from schedule B as well as on schedule A. We had to delete the pay, and do it over again, and my 2nd payroll report is correct, but all my different taxes are missing from all reports. What could have caused this? I can easily fix the 941, as each QTR is separate but the running totals from the other deductions are messed up.

Please advise

Thanks,
Jay

[Paul Mayer]

The most common item that can cause this type of problem is if you are using say an office computer and one at home to perform payroll. What happens is that if you missed keeping the database in sync with each other by not backing up and immediately restoring to the other computer after performing a payroll, it will be off.

Another cause would be that you restored a backup from a backup file that was before the actual last payroll again creating a hole in the "pay days".

To fix it, you need to select Payroll and then Transactions and sort the list by pay date and find which pay date you are missing. Then close that Window, set the date in PayWindow to that date and pay the employees to replace the missing pay date.