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View Full Version : Trying to install updates/tax tables



jenx3401
01-05-2010, 08:52 PM
I just signed up today and am trying to download the updates and tax tables for 2010. I have been trying pretty much all day and I keep getting the message that the server is busy and it will wait a minute and keep trying and then the same server is busy message. This has been going on all day. Is your server really that busy today or is there something else that I should be doing?

Paul Mayer
01-05-2010, 08:59 PM
I just downloaded PayWindow on two customer computers earlier this afternoon remotely with no problem and just tried here myself with no problem.

You may have a routing problem, use the Alternate download link for PayWindow as it is on a different server.

jenx3401
01-05-2010, 09:10 PM
I used the alternate download link. How can I tell if the new tax tables/updates were installed?

Paul Mayer
01-05-2010, 09:30 PM
I used the alternate download link. How can I tell if the new tax tables/updates were installed?

PayWindow will display version 8.0.5 up in the top left hand corner of the main window. When you open the Federal Tax tables (File and Federal Tax Tables) it will display January 2010 as when it was last modified.

jenx3401
01-05-2010, 09:57 PM
Thank you! That worked and I'm all set.