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View Full Version : State UI Taxes appear not to work correctly



sierrasoftwareinc
10-31-2009, 07:42 PM
I just installed the latest version for the CA taxes. We have UI for 3 states: CA, CO and TX. When I edited the UI numbers to reinsert the correct percentages and cutoff amounts for CA, saved and closed, it automatically put those amounts in for both CO and TX. When I changed CO to be accurate (and saved and closed), it also put those amounts in for CA and TX. It also kept changing the state tax id number to be the last one entered (for any state). Finally, after multiple run throughs, saving and closing after every individual entry, it seems to now have the right data for each state. The potential for tax errors in this process is HUGE. Can you look at fixing this so once the data is entered for a state and saved, it then stays fixed for that state? I don't do updates very often because this has happened before, and caused our UI to be wrong for a state until we eventually caught it several payrolls later. I had to this time because of the CA tax changes but getting the UI amounts to finally be correct for each state was a real pain. I have no idea why it finally "stuck correctly" for each state, and I feel I have to check every payroll to make sure the state is correct.

Paul Mayer
10-31-2009, 07:56 PM
I cannot replicate the problem. I'm not sure what you are doing but all that was changed in the tax tables was that I edited the values for California.

However, you should be using the Company Override settings in each company as shown here so you don't have to change the SUTA rates when installing new tax tables:

http://zpay.com/vbulletin/showthread.php?t=500

sierrasoftwareinc
11-01-2009, 10:54 PM
I can't use the tax override you mention because we have employees in multiple states. it only works if all employees are in a single state doesn't it? I print 4 reports each payroll, one without a state filter to get the total federal taxes, and then one for each state to get the correct amounts for each state. I just don't understand why the UI values and state ID don't stay fixed for a state once you enter them and save. It did eventually after repeated re-entries, but who knows why and if it will stay that way. I guess I will find out on the next payroll if it is doing all the state calculations correctly.

Paul Mayer
11-02-2009, 03:33 PM
OK, yes that is a problem as whenever the tax records are updated, they are replaced by the database that holds the "default" settings which are generally for a "new" company.

So you are correct, if you have multiple company employees, you would need to update the values each time you download the updates.