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DoctorRovner
01-02-2009, 03:08 AM
Dear Paul,

Thanks for years of carefree payroll processing. However, I am getting an error message after downloading the new 2009 Paywin.

Specifically:
Access Violation at address 7C911760 in module "ntdll.dll" Read of address 00000002.

It seems to pop up when I print or when I "print preview".

Robert Rovner

Paul Mayer
01-02-2009, 03:17 AM
Download and run the DEBUG version of PayWindow as it will give us information on what is happening. I searched Google and see this is a very common error even though it is a first for us. Follow the instructions here:

http://zpay.com/vbulletin/showthread.php?t=1393

And email us the bug report.

developer
01-03-2009, 03:23 AM
hi,
can you provide more infos:
- your OS version (e.g., Windows XP, Windows 2000, Windows Vista)?
- your OS Edition (e.g., Vista Home, Windows XP Professional)?
- which AntiVirus?

thank you.