We had another person with the same problem and he had to enter the SSN in the EIN entry. There are no duplicate EIN and SSN's so it worked.
My comment with Identity theft being so high now days, would you feel safe giving someone that you paid your social security number on a 1099 Form? Me neither.
Because of my security clearance for my government work, their database was hacked and Uncle Sam has been paying a service to watch for any use of my SSN for years now.
Paul Mayer
ZPAY Payroll Systems, Inc.