When I export for last week TCW fails to list all my employees with hours and the ones it does list are incorrect. If I load the hours for last week it works fine.
When I export for last week TCW fails to list all my employees with hours and the ones it does list are incorrect. If I load the hours for last week it works fine.
That sounds like your date range selection is the problem, see this tutorial and then be sure the date range is properly selected:
https://timeclockwindow.com/help/Exp...dow/index.html
It also may be a transaction that needs to be fixed too. This tutorial shows how to look for problems:
https://timeclockwindow.com/help/Tot...ips/index.html
Also what version number are you using?
Paul Mayer
ZPAY Payroll Systems, Inc.
I'm using 2.0.63 version. After I emailed you I discovered one of my staff didn't sign out when she left. That must have been the cause of the problem since it works fine now that I fixed her time. My fault, sorry to bother you.
Thanks for the quick response, as usual!
Thanks for the follow-up, it had to be one or the other.
Paul Mayer
ZPAY Payroll Systems, Inc.