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Forum: TimeClockWindow Support (Post Your Questions Here)

Support for the new TimeClockWindow Software Time Clock

  1. Error messages?

    My system is networked, and most users are having no issues, but some are receiving error messages. "External exception C0000006" and "The...

    Started by PTF, 07-28-2010 07:28 PM
    • Replies: 1
    • Views: 114
    07-28-2010 09:57 PM Go to last post
  2. Noob question on inbound connections

    Good day, Got TCW to work but having problems on inbound connections, we are using windows xp pro as our database server. Now we know...

    Started by Powerhouse, 06-01-2010 09:15 PM
    • Replies: 3
    • Views: 306
    06-02-2010 01:58 AM Go to last post
  3. Need help on Refreshing

    Hi mates! We just used TCW and there was a problem with the monitoring, we setup 2 computers to have TCW Admin, and an employee paused...

    Started by Powerhouse, 05-28-2010 01:55 AM
    • Replies: 5
    • Views: 280
    06-01-2010 11:23 PM Go to last post
  4. PayWindow payroll & TimeClockWindow

    How do I get the payroll system from you & the time clock window to work together.. I'm having trouble when I press the button import timesheets. how...

    Started by Janelle, 05-19-2010 11:49 AM
    • Replies: 1
    • Views: 155
    05-19-2010 03:36 PM Go to last post
  5. User Ability to Check Their Hours

    We work an non-standard work week of Tuesday thru Monday. Is there a way for the users to see their current hours for the week so they don't go into...

    Started by BDG, 03-02-2010 08:10 PM
    • Replies: 2
    • Views: 310
    05-05-2010 07:02 PM Go to last post
  6. Database Connection Lost

    We have a computer that connects to our network through wifi and is located accross the street where the wifi is a little hit and miss. I'm testing...

    Started by natewinter, 12-03-2009 04:15 PM
    • Replies: 1
    • Views: 824
    12-03-2009 04:43 PM Go to last post
  7. Merge problem

    I am running TimeClock Window on two other computers besides mine. They are running as stand-alone as they are in different areas of our building...

    Started by DEBSAMSON, 11-16-2009 03:59 PM
    • Replies: 1
    • Views: 556
    11-16-2009 09:11 PM Go to last post
  8. overtime problem

    Employees hours are enough to warrant overtime pay...However, the program or the way I have it set up wants to pay all hours as regular time...I...

    Started by RAMPART FEED, 11-13-2009 06:06 PM
    • Replies: 1
    • Views: 501
    11-13-2009 06:20 PM Go to last post
  9. multiple ins and outs on same day

    I have employees that attend classes so they need to clock in and out multiple times during the day, is this possible? If they miss a clock in,...

    Started by suetrecht, 11-03-2009 09:35 PM
    • Replies: 1
    • Views: 566
    11-03-2009 10:10 PM Go to last post
  10. Unlock code needed

    I just downloaded and installed Timeclockwindow software this morning on our shop computer. I had it up and running. The computer is not connected...

    Started by DEBSAMSON, 10-29-2009 10:45 PM
    • Replies: 3
    • Views: 920
    10-30-2009 08:38 PM Go to last post
  11. Forgotten Admin Password

    I downloaded Timeclockwindow about 2 weeks ago. I forgot the admin password. How do I recover it or where do I go from here?

    Started by DEBSAMSON, 10-29-2009 02:19 PM
    • Replies: 1
    • Views: 629
    10-29-2009 03:36 PM Go to last post
  12. Data base woes

    Due to network issues I was obligated to transfer TCW and PW to another machine. I though I'd done so successfully until payday (today). I find I...

    Started by Kilburnmeister, 09-02-2009 01:26 PM
    • Replies: 1
    • Views: 927
    09-02-2009 03:24 PM Go to last post
  13. Rounding Feature

    I am so glad this is showing up in the application! Now, could you provide some general instructions, perhaps some examples of how the rounding...

    Started by mmartinez2, 07-30-2009 04:39 PM
    • Replies: 5
    • Views: 1,446
    09-02-2009 03:19 PM Go to last post
  14. Error Accessing Database

    Help! I was almost done editing time punches to export to Paywindow (today is payday) and TCW stopped responding. I waited for several minutes and...

    Started by WearParts, 07-21-2009 07:04 PM
    • Replies: 4
    • Views: 1,190
    07-21-2009 10:21 PM Go to last post
  15. Clock-in Department not registered correctly

    Employees with different departments are punching in with the correct deprtment from clock-in/out pull down menu. The problem is that when a time...

    Started by mmartinez2, 07-06-2009 03:44 PM
    • Replies: 2
    • Views: 971
    07-08-2009 05:07 PM Go to last post
  16. Can't find ICON or clock to sign in...

    Shut down computer.. Turned back on, but the icon on lower left to bring up sign in page was gone.. Can't seem to get the ICON back nor can I find...

    Started by RAMPART FEED, 07-03-2009 07:28 PM
    • Replies: 5
    • Views: 1,277
    07-03-2009 10:36 PM Go to last post
  17. TimeClockWindow 1.0.14 Grayed out Resume/Clock-in

    Just updated the program. Noticed in the Employee window the "Resume" and "Clock-in" buttons are grayed out. Still able to Clock-in by using the...

    Started by H.J. Khella, 05-12-2009 05:45 PM
    • Replies: 3
    • Views: 1,260
    07-02-2009 04:54 PM Go to last post
  18. Unable to Backup

    With the new updates, I am now unable to backup. I go to the Backup screen, choose my path, and click the "Backup" button...and nothing happens. I...

    Started by WearParts, 07-02-2009 12:00 AM
    • Replies: 1
    • Views: 873
    07-02-2009 03:28 PM Go to last post
  19. Multiple locations

    How can I consolidate the data from two locations? I have two stores, all employees go back and forth (could work 2 days at location 1, and then 3...

    Started by doowle, 01-25-2009 01:17 AM
    • Replies: 5
    • Views: 1,691
    06-29-2009 07:55 PM Go to last post
  20. Time Clock admin password

    We have recently discovered that when employees bring up time clock admin, we have it password protected, that if they do not know the password and...

    Started by ww starr, 06-29-2009 06:49 PM
    • Replies: 1
    • Views: 773
    06-29-2009 07:15 PM Go to last post

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